Dell Hiring Freshers for Technical Support | Associate/Senior Associate | DELL Walkin 8th & 9th July 2019

Dell Off Camus Drive 2019 for Associate/Senior Associate -(Technical) Post. All the Graduate aspirants can attend Dell Walkins Gurgaon on 8th & 9th July 2019. Also, job seekers who have up to 0-3 Years of experience are eligible for the Dell Fresher Jobs In Gurgaon. Eligible candidates can utilize this wonder full opportunity and secure the Jobs for freshers in Dell Gurgaon. Moreover, you need to refer all the details mentioned in this page and attend for Dell Jobs In Gurgaon.

Dell Off Camus Drive 2019

Company NameDell International Services India Private Limited
Job RoleAssociate/Senior Associate -(Technical)
Role Category Voice
Experience0-3 years
QualificationAny Graduate – Any Specialization
SalaryNot Disclosed by Recruiter
CategoryOff Campus Drive 2019
Functional AreaITES , BPO , KPO , LPO , Customer Service , Operations
Employment typePermanent Job, Full Time
IndustryBPO, Call Centre, ITeS
Walkin Date 8th July 2019 & 9th July 2019

Qualifications for Dell Gurgaon Walkins 2019 :

  • Any graduate 0-3 year of relevant work experience required
  • Undergrad with 1 year of relevant work experience required
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills, thorough telephone functional skills & email etiquettes
  • Excellent spoken and written English
  • Ability to handle stressful situations.
  • Goal/Career oriented and self-motivated

Job Description for Dell Gurgaon Openings 2019 :

Technician, Technical Support :

  • Dell provides the technology that transforms the way we all work and live.
  • But we are more than a technology company we are a people company.
  • We inspire, challenge and respect every one of our over 100,000 employees.
  • We also provide them with unparalleled growth and development opportunities.
  • We can’t wait for you to discover this for yourself as a Technician, Technical Support on our Technical Support team in Gurgaon.
  • Dell is a collective of customer-obsessed, industry-leading visionaries.
  • At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members.
  • We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere so they can transform the way they work and live.

Role Overview for Dell Gurgaon Jobs 2019 :

  • The Technical Support Technician provides remote technical support expertise (via telephone, web or e-mail) in a complex information infrastructure environment with the need to integrate Dell Technology products and systems with other Dell Technology and non-Dell Technology computer systems being operated by customers.
  • He or she has the ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both Dell Technology’s business operations and the business operations of Dell Technology customers.

Essential Requirements for Dell Careers 2019 :

  • Fluent communication skills
  • Time management skills
  • Knowledge of job associated database, software and documentation
  • Problem-solving skills
  • Results driven
  • Strong technical aptitude and troubleshooting skills

Key Responsibilities:

  • Solves moderately complex customer issues on any product.
  • Provides first- or second-level support in the inbound or outbound contact center.
  • Prioritizes work based on time and complexity requirements. Exercises sensitivity to due process and proper pacing.
  • Routes customers when appropriate to proper support queues.
  • May identify opportunities for process improvements that contribute to the achievement of business metric goals.
  • Solves problems consistently and completely with minimum supervision.
  • Partners with team members to obtain resolutions to complex technical issues.
  • First point of contact for customer escalations.
  • Performs quality audits.
  • Applies introductory knowledge of servers and networks to field non-critical incidents, problems and recurring requests received
  • from enterprise-level customers by following documented Standard Operating procedures.
  • Prioritizes daily activities based on complexity and escalates the issues to the next level
  • Solves basic problems for customers and attempts to resolve more complex issues
  • Understands support technologies

Dell Walkins Gurgaon Benefits:

DELL offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

If you want to be at the forefront of world-class customer, operational and business support in a sales organization, this is your opportunity to develop with Dell.

Dell Company Profile:

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge

How to Apply Dell Walkins for freshers in Gurgaon :

  • Interested and eligible candidates may attend Walk in Interview to the following address

DELL Walk in Dates :

Interview Date :  8th & 9th July 2019
Timings : 12:00 pm to 3:00 pm

DELL Venue :

Dell International Services,
Vipul Tech Square, Sector – 43,
Near Sector 42-43 rapid metro station,
Gurgaon – 122002

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